FAQ’s

Where are your beds made?

We manufacture all our products in our own family-run factory in Johannesburg. We use local craftsman and local raw materials and wood wherever possible – we’re a proudly South African company.

How long will it take you to make my bed?

We make all our beds to order and our quality control department needs to ensure the paint has thoroughly dried before delivery, so expect to wait 3 weeks for you new bed.

Why are your beds more expensive than other suppliers?

All our beds are hand-crafted by local South African carpenters and craftsmen in our Johannesburg based factory, according to the highest quality control standards and according to your personal specifications. We don’t import any cheap plastic parts or imitations – our beds are made from real wood and built to last! If you want top-end quality and service, that’s what we offer

Do you offer a quality guarantee?

Yes, we offer a 30 day warrantee on finishing and a year guarantee on workmanship. We will repair or replace any goods not 100% up to your satisfaction and our strict standards.

How much do you charge for delivery?

Thanks to petrol and eToll costs, that depends on where you live, please
contact us  for a quote?

Can you help me install my new bed in my home?

Yes, we can, however we charge a small fee for this service – please contact us for a quotation? As installation fees are dependent on the item you purchase and where you live.

Can I change the colour of the bed I order?

Of course! Since our products are made-to-order, you can order any item you see on our website in any paint colour combination of your choice.

Do you make custom furniture?

Yes! Absolutely, our design team will happily design and render you your dream bed or custom piece of furniture. If you don’t see exactly what you want on our website, call us for a consultation or fill out our request form on our Contact page and we’ll set up an online or in-person consultation.

Do you ship overseas?

Sorry, at the moment we only deliver to South Africa.

Got your own Question?

Here’s how to contact us

Ask Us via Telephone

We’d love to hear from you, please call us for more information or a custom quotation.

+27 011 057 6666

Send Us you Question

You can contact us via our contact page or simply send your question to:

info@creativekidsbeds.co.za